Version History
Here you can find the changelog of Cox App since it was posted on our website on 2016-10-04.
The latest version is 3.43.0 and it was updated on soft112.com on 19 April, 2024.
See below the changes in each version:
version 3.43.0
posted on 2024-03-19
Mar 19, 2024
Version 3.43.0
Enhancement: Updates to Chat
Other bug fixes and minor enhancements
version 3.42.0
posted on 2024-01-23
Jan 23, 2024
Version 3.42.0
Enhancements: Mobile Family Plan, Chat Support
Other bug fixes and minor enhancements
version 3.41.1
posted on 2024-01-11
Jan 11, 2024
Version 3.41.1
Enhancements: Multi-line discounts, Cox Mobile data plan change, Support updates, SmartHelp updates
Other bug fixes and minor enhancements
version 3.41.0
posted on 2023-12-12
Dec 12, 2023
Version 3.41.0
Enhancements: Multi-line discounts, Cox Mobile data plan change, Support updates, SmartHelp updates
Other bug fixes and minor enhancements
version 3.40.0
posted on 2023-10-17
Oct 17, 2023
Version 3.40.0
Enhancement: Notification Center, Enhancements to SmartHelp
Other bug fixes and minor enhancements
version 3.39.1
posted on 2023-09-28
Sep 28, 2023
Version 3.39.1
Enhancement: Payment Options, Enhancements to SmartHelp
Other bug fixes and minor enhancements
version 3.39.0
posted on 2023-09-19
Sep 19, 2023
Version 3.39.0
Enhancement: Payment Options, Enhancements to SmartHelp
Other bug fixes and minor enhancements
version 3.38.1
posted on 2023-09-08
Sep 8, 2023
Version 3.38.1
Enhancement: Updates to Transactions & Statements, Enhanced Messaging, Channel Line Up
Other bug fixes and minor enhancements
version 3.38.0
posted on 2023-08-22
Aug 22, 2023
Version 3.38.0
Enhancement: Updates to Transactions & Statements, Enhanced Messaging, Channel Line Up
Other bug fixes and minor enhancements
version 3.37.0
posted on 2023-07-11
Jul 11, 2023
Version 3.37.0
Enhancement: Cox Mobile Data Change Plan, Enhanced Messaging, Outage Enhancements
Other bug fixes and minor enhancements
version 3.36.1
posted on 2023-06-26
Jun 26, 2023
Version 3.36.1
Enhancement: Enhanced outage experience
Other bug fixes and minor enhancements
version 3.36.0
posted on 2023-06-14
Jun 14, 2023
Version 3.36.0
Enhancement: Enhanced outage experience
Other bug fixes and minor enhancements
version 3.35.0
posted on 2023-05-16
May 16, 2023
Version 3.35.0
Enhancement: Apple Pay support, enhanced messaging, and payment confirmation updates
Other bug fixes and minor enhancements
version 3.34.0
posted on 2023-04-18
Apr 18, 2023
Version 3.34.0
Enhancement: Easy Pay Updates, Personalized Embedded App Experiences
Other bug fixes and minor enhancements
version 3.33.1
posted on 2023-03-28
Mar 28, 2023
Version 3.33.1
Enhancement: SmartHelp
Other bug fixes and minor enhancements
version 3.25.0
posted on 2022-07-12
Jul 12, 2022 Version 3.25.0
Enhancement: Manage your Two-Step Verification options in the Account tab under Password & Security
Other bug fixes and minor enhancements
version 3.23.1
posted on 2022-05-17
May 17, 2022 Version 3.23.1
Minor enhancements & bug fixes.
version 3.22.2
posted on 2022-04-26
Apr 26, 2022 Version 3.22.2
Enhancements to in-app messaging
version 3.22.1
posted on 2022-04-19
Apr 19, 2022 Version 3.22.1
New - Track the delivery status of shipped equipment
Other bug fixes and minor enhancements
version 3.21.1
posted on 2022-02-22
Feb 22, 2022
Version 3.21.1
Enhancement: Customers can now register natively within the app with their phone number or email address
version 3.20.2
posted on 2022-01-27
Jan 27, 2022 Version 3.20.2
Data usage details enhancements for eligible customers.
Minor enhancements & bug fixes.
version 3.19.1
posted on 2021-12-16
Dec 16, 2021 Version 3.19.1
Enhancement: Updated Service Alerts.
Minor enhancements & bug fixes.
version 3.18.0
posted on 2021-11-16
Nov 16, 2021 Version 3.18.0
Enhancement: Updated service alerts.
Enhancement: Increased Easy Connect self-installation instruction support.
Minor enhancements & bug fixes.
version 3.17.2
posted on 2021-10-15
Oct 15, 2021 Version 3.17.2
Other bug fixes and minor enhancements
version 3.17.1
posted on 2021-09-23
Sep 23, 2021 Version 3.17.1
Enhancement - Updated alert messaging
Other bug fixes and minor enhancements
version 3.17.0
posted on 2021-08-24
Aug 24, 2021 Version 3.17.0
Minor enhancements and bug fixes.
version 3.16.0
posted on 2021-06-15
Jun 15, 2021 Version 3.16.0
Enhancement - Updated messaging for service alerts.
Other minor enhancements and bug fixes.
version 3.15.0
posted on 2021-05-18
May 18, 2021 Version 3.15.0
Enhancement - Service alerts are more accurate and up-to-date.
Other user experience improvements and minor enhancements.
version 3.14.0
posted on 2021-04-20
Apr 20, 2021 Version 3.14.0
New - Manage your services more easily with "Change plan" links on all service detail pages.
New - Visits to Cox.com from the app are now much easier.
New - Confirmation numbers for one-time payments.
Additional minor enhancements and bug fixes.
version 3.13.1
posted on 2021-03-08
Mar 8, 2021 Version 3.13.1
New - Cancel upcoming scheduled payments before their payment date in the Recent Activity section.
Enhancements - Usability improvements to the bot and agent chat experience.
Enhancements - Streamlined troubleshooting and data usage support articles to link to app experiences.
Minor bug fixes and UX enhancements
version 3.13.0
posted on 2021-02-23
Feb 23, 2021 Version 3.13.0
New - Cancel upcoming scheduled payments before their payment date in the Recent Activity section.
Enhancements - Usability improvements to the bot and agent chat experience.
Enhancements - Streamlined troubleshooting and data usage support articles to link to app experiences.
Minor bug fixes and UX enhancements
version 3.12.0
posted on 2021-01-26
Jan 26, 2021 Version 3.12.0
New: The updated data meter experience now has daily usage, overage details, notifications, and easier access to support.
Minor bug fixes and Accessibility enhancements.
version 3.11.0
posted on 2020-12-11
Dec 11, 2020 Version 3.11.0
New: Enhanced security when adding or making a payment with a bank account
Additional bug fixes and experience enhancements
version 3.10.0
posted on 2020-10-30
Oct 30, 2020 Version 3.10.0
New: A guided troubleshooting flow to help you resolve any service impacting issues or get support from Cox agents when needed
Enhancement: Support for iOS 14
Bug fixes and minor enhancements
version 3.9.0
posted on 2020-09-29
Sep 29, 2020 Version 3.9.0
New: Multi-factor authentication support allows for a more secure two-step login for enrolled customers.
Minor enhancements and fixes to improve your app experience.
version 3.8.0
posted on 2020-08-19
Aug 19, 2020 Version 3.8.0
New: Skip directly to an agent for help in critical moments
New: Voice customers can manage their settings and features with a link in the Phone card
Enhancement: Updated Oliver’s look in the chat experience
Enhancement: Chat SDK Update for more stability while messaging agents
version 3.7.0
posted on 2020-06-10
Jun 10, 2020 Version 3.7.0
New: In-app modem and cable box reset flows help fix the most common service issues
Enhancement: SDK version update for in-app chat
version 3.6.0
posted on 2020-05-12
May 12, 2020 Version 3.6.0
New: Notifications related to network upgrade activities in your area.
Enhancement: Lowered the data usage alert threshold from 85% to 75%.
Fix: Resolved an issue when trying to use or save a new method of payment.
Additional bug fixes and minor enhancements.
version 3.5.0
posted on 2020-04-30
Apr 30, 2020 Version 3.5.0
New: Get instant help from Oliver, the Cox Virtual Assistant, by messaging us in Support.
New: Added an alert when increased network traffic may impact Internet services in a neighborhood.
Enhancement: Enabled additional deep-links to keep users in the app experience.
Enhancement: UI updates to the Billing card.
Bug fixes and minor enhancements.
version 3.4.0
posted on 2020-04-01
31 mars 2020 Version 3.4.0
New: Users can now view and cancel their open service appointments natively or reschedule via an agent.
New: Pull to refresh functionality available on various screens so users can refresh data whenever needed.
Enhancement: Redirect for users without Cox Internet to add services when attempting to use the data usage widget.
Enhancement: Enabled additional in-app deep-links to keep users within the Cox app experience.
Fix: "Agree and Enroll" button no longer freezes when setting up Easy-Pay.
Fix: Device home screen no longer displays duplicate data usage widgets.
version 3.4.0
posted on 2020-03-31
Mar 31, 2020 Version 3.4.0
New: Users can now view and cancel their open service appointments natively or reschedule via an agent.
New: Pull to refresh functionality available on various screens so users can refresh data whenever needed.
Enhancement: Redirect for users without Cox Internet to add services when attempting to use the data usage widget.
Enhancement: Enabled additional in-app deep-links to keep users within the Cox app experience.
Fix: "Agree and Enroll" button no longer freezes when setting up Easy-Pay.
Fix: Device home screen no longer displays duplicate data usage widgets.
version 3.3.0
posted on 2020-03-09
Mar 9, 2020 Version 3.3.0
New: Ability to add a data usage widget w/ dark mode support
New: Additional billing options for eligible customers
New: Users can now download, print or share PDF bill statements
Enhancement: Link for customers with eligible Cox devices to manage their network settings
Enhancement: Updated password rule requirements
Enhancement: Accessibility updates
Enhancement: Updated Chat SDK
Bug Fixes
version 3.2.0
posted on 2020-01-29
Jan 29, 2020 Version 3.2.0
New: Users can now update and verify their primary email address in-app
New: Enhanced native app feedback flow
New: Service-aware support categories and search options
New: Details about the app and privacy policy added to App Settings
New: Notification to let users know when app connection has been lost with the network
Enhancement: Update to the latest in-app messenger experience
Enhancement: Critical app update notification capability
Enhancement: Accessibility fixes
version 2.7.2
posted on 2011-02-15
version 3.9.0
posted on 1970-01-01
2020年9月29日 Version 3.9.0
New: Multi-factor authentication support allows for a more secure two-step login for enrolled customers.
Minor enhancements and fixes to improve your app experience.